LanOptix Fiberoptics
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LanOptix Networking

Customer Care Center

LanOptix is committed to delivering the highest quality networking products and services.

When you let us know how we've met your expectations we can better track the specific services, products, and processes that made our work with you a success. Please take the time to complete this brief, 2-part questionnaire and let us know what you think.
Feedback Form

Part 1: Customer Information

    Customer: 
Contact Name: 
Street Address: 
Mailstop: 
City: 
State: 
Zip: 
Phone: 
Fax: 
E-Mail Address: 
Project Mgr: 
Trainer: 
Salesperson: 
Technician: 
Type of Service: 


Part 2: Service Evaluation

Please evaluate the following service areas using the measurement scale outlined below. Remember we value your input. Your ratings and candid comments will help us serve you better in the future.

Please use the following measures based on a scale of 1 - 6
(1=Failed All Expectations, 6=exceeded All Expectations)
    Project Management: 
  1 6
Installation Quality: 
  1 6
Installation Speed: 
  1 6
Training: 
  1 6
Documentation; Materials: 
  1 6
Product Quality: 
  1 6
Knowledge: 
  1 6
Professionalism: 
  1 6
Courtesy: 
  1 6
Overall Quality: 
  1 6


 Other Comments:


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